How to change your clinic

A patient’s right you may not know about

Russian citizens can change their registered medical institution once a year, and also when their place of residence or stay changes.

Step-by-step guide

Submit a written application to the clinic where you want treatment. No explanation for the change is required.

Bring with you:

1. Compulsory medical insurance policy.

2. Passport.

What comes next?

Within a few days you will be registered with another medical institution. You do not need to collect your medical record: it will be transferred without your involvement.

Registration with a new clinic may be refused if it is over capacity. You must then be given a written refusal decision.

Specific features of assistance at home

If you register at a clinic away from your home, a doctor will still visit when called, but you may need to contact the nearest medical institution.